Terms & Conditions

Welcome to DiceSpin casino. Before registering an account or placing any wager, every player is required to read and accept the following Terms & Conditions in full. These terms govern the relationship between DiceSpin and its registered players and apply to all products, promotions, and services offered on the platform. By creating an account, players confirm that they have read, understood, and agreed to every clause outlined below.

1. General Provisions

DiceSpin operates under a valid gambling licence and maintains compliance with the regulatory framework applicable in all jurisdictions where its services are accessible. The platform reserves the right to modify, update, or amend these Terms & Conditions at any time. Players will be notified of significant changes through email communication or on-site notifications. Continued use of the platform following any update constitutes acceptance of the revised terms.

These terms apply to:

• All casino games including slots, table games, and live dealer titles
• Sports betting and virtual sports products
• All promotional offers, bonus programmes, and loyalty rewards
• Deposit, withdrawal, and payment processing activities
• Customer support interactions and account management

2. Eligibility and Account Registration

To register and play at DiceSpin, the following conditions must be satisfied:

DiceSpin reserves the right to request identity verification documents at any stage. Failure to provide these documents within a reasonable timeframe may result in temporary account suspension or permanent closure. All documents submitted are handled in accordance with the platform’s Privacy Policy.

Players are responsible for keeping their login credentials secure. DiceSpin will not be held liable for any losses incurred as a result of unauthorised account access caused by a player’s failure to protect their credentials.

3. Restricted Jurisdictions

DiceSpin does not accept registrations or wagers from players located in certain jurisdictions where online gambling is prohibited or where DiceSpin does not hold an applicable licence. Attempting to register or access the platform from a restricted territory using VPN tools, proxies, or any other circumvention method is strictly prohibited and may result in permanent account closure and forfeiture of funds.

Players are encouraged to consult their local legislation to confirm whether online gambling is permitted in their country before registering.

4. Deposits and Withdrawals

4.1 Deposits

DiceSpin supports a range of secure payment methods. All deposits must be made from payment instruments registered in the player’s own name. Third-party deposits are not permitted under any circumstances.

• Minimum deposit: €10
• Deposits are processed in real time in most cases
• Currency: Euro (€) is the primary operating currency
• Some payment methods may carry processing fees applied by the third-party provider

4.2 Withdrawals

Withdrawals are processed to the same payment method used for the qualifying deposit wherever technically possible. Players must complete identity verification (KYC) before any withdrawal is approved.

• Minimum withdrawal: €20
• Maximum single withdrawal: subject to the player’s account tier and VIP status
• Processing time: 1–5 business days depending on the selected method
• DiceSpin reserves the right to request additional documentation before releasing funds

Withdrawal requests may be subject to manual review. In cases where fraud, bonus abuse, or suspicious activity is detected, DiceSpin reserves the right to withhold and investigate the funds in question.

5. Bonuses and Promotional Terms

DiceSpin offers a variety of bonuses including the welcome package of up to €3,000 plus 20 Free Spins. All bonuses are subject to the specific terms attached to each offer, as well as the general promotional rules outlined below.

5.1 Wagering Requirements

All bonus funds and free spin winnings are subject to wagering requirements before withdrawal is permitted. The applicable wagering multiplier will be stated clearly in each promotion’s specific terms. Players should read these carefully before opting in.

5.2 Bonus Abuse

DiceSpin actively monitors accounts for patterns indicative of bonus abuse, including but not limited to:

• Opening multiple accounts to claim bonuses more than once
• Using betting strategies designed to circumvent wagering requirements
• Collusion with other players to exploit promotional offers

In any confirmed case of bonus abuse, DiceSpin reserves the right to void bonuses, cancel pending withdrawals, and close the account without prior notice.

5.3 General Bonus Rules

• Bonuses are only available to players who have not previously held an account at DiceSpin
• Only one welcome bonus per household, IP address, or device
• Free Spins must be used within the validity period specified in the offer
• Bonus funds are separate from real money funds; real money is wagered first
• DiceSpin reserves the right to withdraw any promotional offer at any time

6. Responsible Gambling

DiceSpin takes responsible gambling seriously and is committed to providing tools that help players maintain control over their betting activity. Players can access the following self-management tools through their account settings:

Players who believe their gambling may be causing harm are encouraged to contact DiceSpin’s support team or reach out to an independent problem gambling support organisation.

7. Fair Use and Prohibited Activities

The following activities are strictly prohibited on DiceSpin:

• Fraudulent activity of any kind, including chargebacks and payment fraud
• Use of automated tools, bots, or software to gain an unfair advantage
• Collusion, chip dumping, or any form of coordinated play designed to defraud the platform
• Exploitation of software errors, glitches, or game malfunctions
• Harassment, threatening behaviour, or abusive communication directed at support staff or other players

Breaches of these rules will result in immediate account suspension pending investigation, with potential permanent closure and forfeiture of balances where prohibited conduct is confirmed.

8. Technical Failures and Game Errors

In the event of a technical failure, DiceSpin will take all reasonable steps to restore normal service as quickly as possible. Where a game error or malfunction has affected the outcome of a round, DiceSpin reserves the right to void the affected bets and return the original stake to the player. Winnings generated as a result of a software error or malfunction are not considered valid and will not be honoured.

DiceSpin is not liable for any losses, costs, or damages arising from technical failures outside of its direct control, including issues with the player’s internet connection or device.

9. Privacy and Data Protection

DiceSpin collects and processes personal data in accordance with applicable data protection legislation. Data collected during registration and gameplay is used solely for the purposes of account management, regulatory compliance, fraud prevention, and the delivery of personalised services. DiceSpin does not sell personal data to third parties.

For full details on how personal data is collected, stored, and used, players should refer to the DiceSpin Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms & Conditions are governed by the laws of the jurisdiction under which DiceSpin holds its operating licence. In the event of any dispute arising from the use of DiceSpin’s services, players are encouraged to contact the customer support team in the first instance. If a satisfactory resolution cannot be reached, the matter may be escalated to the relevant regulatory authority or an approved alternative dispute resolution (ADR) body.

DiceSpin’s decision on all matters relating to gameplay, bonus eligibility, and account status will be considered final unless overturned through formal regulatory review.

11. Amendments to These Terms

DiceSpin reserves the right to revise these Terms & Conditions at its discretion. Any material changes will be communicated to registered players in advance. If a player does not agree with the updated terms, they should cease using the platform and contact support to initiate account closure. Continued use of DiceSpin following the effective date of any amendment constitutes acceptance of the new terms.

By registering at DiceSpin, players confirm they are of legal gambling age, have read these Terms & Conditions in their entirety, and agree to be bound by all clauses contained herein. Players who have questions regarding any aspect of these terms are welcome to contact the support team at any time.